Shipping Policy

Fast Dispatch: Orders placed before 3 PM (AEST) on weekdays are shipped the same day. Orders placed after 3 PM are shipped the next business day.

Shipping Provider: All orders are sent via Australia Post — Standard or Express.

Shipping Rates (Australia Only):

$10 Standard (2–8 business days)

$15 Express (1–4 business days)

FREE Express shipping on orders over $100

Tracking: As soon as your order ships, you’ll receive an email confirmation with your tracking number.

Condition of Items

Please note that all clothing sold in this store is vintage. This means items may show signs of wear consistent with their age, such as minor fading, slight fabric distressing, or small imperfections. We do our best to photograph and describe any notable flaws. By purchasing, you acknowledge and accept the unique character and history of vintage garments.

Return & Exchange Policy

All Sales Are Final: As a vintage store, we do not offer returns or exchanges. Please read item descriptions carefully before purchasing.

Exceptions: If you receive the wrong item or an item with damage that wasn’t listed, email us within 3 days of receiving it and we’ll make it right.

Payment Policy

We accept PayPal and major credit/debit cards.

Payment must be completed at checkout. Orders won’t be shipped until payment is confirmed.

Customer Service

Need help or have a question?

DM us on Instagram: @undergroundvintageau

Email: undergroundvintageau@gmail.com
We’ll get back to you within 24 hours.